Kenko vs. Acuity Scheduling: which is better for multi-provider practices?

Short answer: Acuity (Squarespace Scheduling) is built primarily for solo providers, and its pricing tiers are gated partly by how many calendars/staff you need — so it can work for a small team, but the plan you need scales with headcount. Kenko is one flat price built specifically for practices where 2+ providers share a calendar. If you're solo or near-solo and want deep third-party integrations, Acuity's ecosystem is hard to beat. If you have a team and want one price regardless of how many providers you add, here's the actual comparison.

Pricing

Monthly pricing, as published by each vendor. Confirm current tiers directly before deciding — pricing pages change.
Acuity SchedulingKenko
Entry tierStarter, $20/mo ($16/mo billed annually)€49/month flat (~$49–53 USD) — one plan, unlimited doctors and staff
Mid tierStandard, $34/mo ($27/mo annually)
Top tierPremium, $61/mo ($49/mo annually)
HIPAA BAAOnly on PremiumIncluded on the one plan
Provider/calendar capPremium is capped at 36 calendars; lower tiers cap lowerNo cap

Acuity figures per published 2026 pricing pages; confirm current tier limits and BAA availability directly with Acuity before signing up for a healthcare practice.

Features

Acuity SchedulingKenko
Multi-provider calendarYes, on higher tiersYes, on every plan
Flat pricing regardless of headcountNo — priced by tier/calendar countYes
Audit log of record changesNot a stated featureYes
Automatic session lockNot a stated feature on lower tiersYes, 15 minutes
Third-party integrationsExtensive (payments, Zoom, Squarespace, more)Not yet built
Client-facing online booking pageYesNot yet built — staff-side booking only today

Choose Acuity Scheduling if…

  • You're a solo provider or a very small team
  • You want a public-facing booking page today
  • You rely on deep integrations (payments, Zoom, Squarespace)
  • You're comfortable moving up a tier as you add providers

Choose Kenko if…

  • You have 2+ providers sharing one calendar
  • You want one flat price regardless of how many you add
  • You need a signed HIPAA BAA without paying for a top tier
  • An audit log and auto session-lock matter for your practice

Frequently asked questions

Is Acuity Scheduling good for a multi-doctor practice?

It can work, but Acuity's plans are gated by how many calendars (roughly, providers) you need, so a growing multi-doctor practice may need to move up a tier as it adds providers. Kenko is a single flat price regardless of provider count.

Does Acuity Scheduling offer a HIPAA Business Associate Agreement?

Yes, but only on Acuity's top-tier Premium plan. Kenko includes a signed BAA on its one flat plan at no extra cost — see the Kenko HIPAA/BAA page.

Does Kenko have as many integrations as Acuity?

No — Acuity has a much deeper integration ecosystem today (payment processors, Zoom, Squarespace, and more). If deep third-party integrations are a priority, that's a real point in Acuity's favor.

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